Privacy Policy

Last Updated: May 22, 2026

This Privacy Policy describes how Alex & Bea B.V (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your information when you use ScriptExpert, the website scriptexpert.net, and related services.

Company Information:

Alex & Bea B.V
Zwijnaardsesteenweg 44
9000 Gent
Belgium
Company Registration Number: 0739.641.331

Website: scriptexpert.net

By using our website, software, or services, you agree to the practices described in this Privacy Policy.

  1. INFORMATION WE COLLECT

We may collect the following categories of information:

1.1 Account Information

When you create an account, we may collect:

  • Full name

  • Email address

  • Username

  • Billing information

  • Country and address information

  • Account credentials

1.2 Payment Information

Payments are processed securely by third-party payment providers such as Stripe and PayPal.

We do not store full credit card information on our servers.

Payment providers may collect payment-related information according to their own privacy policies.

1.3 Software Usage Information

We may collect technical and usage information related to ScriptExpert, including:

  • Operating system

  • Device information

  • Application version

  • Installed plugins

  • Error logs and crash reports

  • License validation information

  • Feature usage statistics

1.4 AI Feature Usage

When using AI-powered features, prompts, requests, generated content, and related metadata may be processed to provide AI functionality and improve service quality.

Users should avoid submitting sensitive, confidential, or personal information into AI features unless necessary.

1.5 Support Communications

When contacting support through tickets, email, or forums, we may collect:

  • Communication content

  • Attachments

  • Technical details

  • Diagnostic information

1.6 Website and Analytics Data

We may collect information automatically through cookies and analytics tools, including:

  • IP address

  • Browser type

  • Device information

  • Referral URLs

  • Pages visited

  • Session duration

  • General usage statistics

  1. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide and maintain the Software and Services

  • Process payments and subscriptions

  • Manage user accounts and licenses

  • Provide customer support

  • Improve platform functionality and performance

  • Develop new features and plugins

  • Detect fraud, abuse, or unauthorized activities

  • Send important service-related communications

  • Comply with legal obligations

  1. LEGAL BASIS FOR PROCESSING

If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • User consent where required

  1. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

  • Maintain user sessions

  • Remember preferences

  • Analyze website traffic

  • Improve user experience

  • Provide security features

Users may disable cookies through browser settings, although some features may not function properly.

  1. THIRD-PARTY SERVICES

We may use third-party services and providers including:

  • Stripe

  • PayPal

  • AI service providers

  • Analytics providers

  • Hosting providers

  • Email delivery services

  • Community forum services

These third parties may process data according to their own privacy policies.

We are not responsible for the privacy practices of third-party services.

  1. DATA RETENTION

We retain personal information only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Some information may be retained longer where required by law or legitimate business interests.

  1. DATA SECURITY

We implement reasonable technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. USER RIGHTS

Depending on your jurisdiction, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of personal data

  • Restriction of processing

  • Objection to processing

  • Data portability

  • Withdrawal of consent

Requests regarding personal data may be submitted through our support channels.

  1. CHILDREN’S PRIVACY

ScriptExpert is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that personal data from a child has been collected, we may delete such information.

  1. INTERNATIONAL DATA TRANSFERS

Your information may be processed or stored in countries outside your jurisdiction, including countries that may have different data protection laws.

By using our Services, you consent to such transfers where permitted by law.

  1. USER CONTENT AND FILES

ScriptExpert may allow users to create, edit, manage, or store files and projects.

Users remain fully responsible for the content they create, upload, store, or distribute using the Software.

We do not claim ownership over user-created content.

  1. FORUMS AND COMMUNITY FEATURES

Information shared publicly on community forums or public areas may be visible to other users.

Users should avoid posting sensitive or confidential information publicly.

  1. MARKETING COMMUNICATIONS

We may send users service announcements, updates, promotions, or marketing emails.

Users may unsubscribe from marketing communications at any time using the unsubscribe link or account settings.

Service-related communications may still be sent when necessary.

  1. LICENSE VALIDATION

ScriptExpert may periodically connect to our servers to:

  • Validate active licenses

  • Verify subscription status

  • Detect abuse or unauthorized usage

  • Provide updates and plugin access

Failure to validate licenses may limit or disable certain features.

  1. AI GENERATED CONTENT DISCLAIMER

AI-generated content provided through ScriptExpert may contain inaccuracies, incomplete information, or errors.

Users are solely responsible for reviewing and validating all generated code, text, or outputs before use.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be published on scriptexpert.net.

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

  1. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or your personal data, please contact:

Alex & Bea B.V
Zwijnaardsesteenweg 44
9000 Gent
Belgium

Website: scriptexpert.net

Support Channels:

  • Support Ticket System

  • Email Support

  • Community Forum