Features

LiveAgentDesk Free Features

Explore the product capabilities, workflow tools and practical details available for this edition.

Communicate with website visitors in real time, manage multiple conversations, and provide quick answers from a single agent workspace.

Turn complex customer requests into organized support tickets, assign priorities, update statuses, and track each issue until it is resolved.

Access previous chats and support interactions instantly, so agents can understand the customer’s situation and respond with the right context.

Keep live chats, tickets, customer requests, and important information organized in one clear and easy-to-use interface.

Help your support team work more efficiently by sharing customer information, continuing previous conversations, and handling requests together.

Reduce delays with a streamlined workflow that helps agents identify new messages, prioritize urgent requests, and provide faster customer support.