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JPYManage Live Chats and Support Tickets from One Powerful Workspace
Provide fast, organized, and professional customer support with live chat, ticket management, and conversation history in one centralized agent workspace.
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Explore additional developer tools from the ScriptExpert product line.
Everything Your Support Team Needs, in One Place
Everything Your Support Team Needs, in One Place. Live Agent Desk Application brings live chat, support tickets, customer history, and team collaboration into one centralized workspace. Help your agents stay organized, respond faster, and deliver a smoother support experience across every customer interaction.
Live Chat Management
Communicate with website visitors in real time, manage multiple conversations, and provide quick answers from a single agent workspace.
Support Ticket System
Turn complex customer requests into organized support tickets, assign priorities, update statuses, and track each issue until it is resolved.
Complete Conversation History
Access previous chats and support interactions instantly, so agents can understand the customer’s situation and respond with the right context.
Centralized Agent Dashboard
Keep live chats, tickets, customer requests, and important information organized in one clear and easy-to-use interface.
Multi-Agent Collaboration
Help your support team work more efficiently by sharing customer information, continuing previous conversations, and handling requests together.
Faster Response Times
Reduce delays with a streamlined workflow that helps agents identify new messages, prioritize urgent requests, and provide faster customer support.
Built for Speed, Privacy, and Control
Run your support operations with a reliable local-first architecture designed for fast performance and greater control over your data. Live Agent Desk Application helps your team manage conversations efficiently while keeping the platform flexible, secure, and easy to integrate into your existing workflow.
Buy Pro VersionApp-First Performance
Process conversations and support requests through a fast local environment designed to reduce delays and keep your agent workspace responsive.
Full Data Control
Keep greater control over your customer information, conversation history, and support workflows without relying entirely on external platforms.
Flexible Integration
Connect the application with your existing tools, services, and internal systems through a stack that can be adapted to your business needs.
Reliable Infrastructure
Build your support workflow on a stable local setup that gives your team consistent access, predictable performance, and easier maintenance.
A Smarter Workflow for Every Customer Request
Handle customer conversations from the first message to the final resolution with a clear and organized workflow. Live Agent Desk Application helps your team receive requests, manage live chats, create support tickets, track progress, and resolve issues efficiently from one centralized workspace.
Simple Pricing That Grows with Your Support Team
Choose the plan that fits your business needs and give your support team the tools to manage conversations efficiently. Start with the essentials and scale as your team, customer base, and support volume grow.